{"id":582,"date":"2025-08-04T15:16:49","date_gmt":"2025-08-04T15:16:49","guid":{"rendered":"https:\/\/toumodi.net\/?p=582"},"modified":"2025-08-04T15:16:49","modified_gmt":"2025-08-04T15:16:49","slug":"lobservatoire-de-la-qualite-des-services-financiers-de-cote-divoire-cloture-sa-campagne-de-proximite","status":"publish","type":"post","link":"https:\/\/toumodi.net\/index.php\/2025\/08\/04\/lobservatoire-de-la-qualite-des-services-financiers-de-cote-divoire-cloture-sa-campagne-de-proximite\/","title":{"rendered":"L\u2019Observatoire de la qualit\u00e9 des services financiers de C\u00f4te d\u2019Ivoire cl\u00f4ture sa campagne de proximit\u00e9"},"content":{"rendered":"<div id=\"pl-582\"  class=\"panel-layout\" ><div id=\"pg-582-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-582-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-582-0-0-0\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget\"><p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-583 alignleft\" src=\"http:\/\/toumodi.net\/wp-content\/uploads\/2025\/08\/OQSF-CI-300x167.jpg\" alt=\"\" width=\"300\" height=\"167\" srcset=\"https:\/\/toumodi.net\/wp-content\/uploads\/2025\/08\/OQSF-CI-300x167.jpg 300w, https:\/\/toumodi.net\/wp-content\/uploads\/2025\/08\/OQSF-CI-768x426.jpg 768w, https:\/\/toumodi.net\/wp-content\/uploads\/2025\/08\/OQSF-CI.jpg 960w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>L\u2019Observatoire de la qualit\u00e9 des services financiers de C\u00f4te d\u2019Ivoire (OQSF-CI) a achev\u00e9 le vendredi 1er ao\u00fbt 2025 \u00e0 Toumodi, sa tourn\u00e9e nationale de proximit\u00e9 pour une meilleure sensibilisation des usagers des services financiers.<\/p>\n<p>Cette campagne, entam\u00e9e en mars dans les 31 r\u00e9gions de la C\u00f4te d\u2019Ivoire,\u00a0visait \u00e0 rapprocher l\u2019institution des populations en leur expliquant ses missions, ses outils et son r\u00f4le dans la protection des usagers du secteur financier.<\/p>\n<p>Conduite par sa secr\u00e9taire ex\u00e9cutive, L\u00e9ocadie Loukou-Yao, la d\u00e9l\u00e9gation a anim\u00e9 une s\u00e9ance d\u2019information \u00e0 la mairie de Toumodi, marqu\u00e9e par la participation du corps pr\u00e9fectoral, de responsables administratifs et de leaders communautaires.<\/p>\n<p>Mme Loukou-Yao a pr\u00e9cis\u00e9 que l\u2019OQSF-CI \u0153uvre \u00e0 la transparence et \u00e0 l\u2019\u00e9quit\u00e9 dans les relations entre usagers et institutions financi\u00e8res, en recueillant les plaintes, \u00e9valuant les pratiques des prestataires et proposant des recommandations pour am\u00e9liorer la qualit\u00e9 des services.<\/p>\n<p>\u00ab L\u2019\u00c9tat est d\u00e9sormais aux c\u00f4t\u00e9s des citoyens pour s\u00e9curiser leurs finances \u00bb, a-t-elle affirm\u00e9, appelant chacun \u00e0 s\u2019impliquer activement et \u00e0 saisir gratuitement l\u2019Observatoire en cas de litige.<\/p>\n<p>Le pr\u00e9fet de la r\u00e9gion du B\u00e9lier, N\u2019Guessan Kouakou Germain, a salu\u00e9 cette initiative de proximit\u00e9, engageant les autorit\u00e9s locales \u00e0 en relayer les messages. Plusieurs pr\u00e9occupations ont \u00e9t\u00e9 soulev\u00e9es par les participants, notamment les taux d\u2019int\u00e9r\u00eat \u00e9lev\u00e9s, les pannes de guichets automatiques ou encore les pratiques abusives dans les assurances.<\/p>\n<p>L\u2019OQSF-CI entend poursuivre ses actions pour renforcer la confiance entre les populations et les acteurs du secteur financier.<\/p>\n<p>(AIP)<\/p>\n<p>gba\/gso\/eaa\/cmas<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>L\u2019Observatoire de la qualit\u00e9 des services financiers de C\u00f4te d\u2019Ivoire (OQSF-CI) a achev\u00e9 le vendredi 1er ao\u00fbt 2025 \u00e0 Toumodi, sa tourn\u00e9e nationale de proximit\u00e9 pour une meilleure sensibilisation des&hellip; <\/p>\n","protected":false},"author":1,"featured_media":583,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-582","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-societe"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/posts\/582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/comments?post=582"}],"version-history":[{"count":1,"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/posts\/582\/revisions"}],"predecessor-version":[{"id":584,"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/posts\/582\/revisions\/584"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/media\/583"}],"wp:attachment":[{"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/media?parent=582"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/categories?post=582"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/toumodi.net\/index.php\/wp-json\/wp\/v2\/tags?post=582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}